Frequently Asked Questions
Everything you need to know about shopping with SONGMICS HOME.
What is the estimated shipping time for my order?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive at your doorstep.
What is your return policy for home furniture?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging and condition for a full refund.
Are SONGMICS HOME products easy to assemble?
Yes, our products are designed for easy assembly. Every package includes a detailed instruction manual and all necessary tools or hardware to complete the setup.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna or Afterpay for larger furniture purchases.
Do your products come with a warranty?
Yes, we stand by our quality. Most SONGMICS HOME products come with a 2-year limited warranty covering manufacturing defects and structural issues.
Can I track my shipment once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.