Returns & Refunds Policy

At SONGMICS HOME, we want you to be fully satisfied with your purchase; if you are not, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original packaging and in new, unassembled condition to qualify.

Return Process

• 1.
  Initiate Your Return

  Log into your account and visit the 'My Orders' section to select the items you wish to return and submit a formal request.

• 2.
  Receive Authorization

  Our customer service team will review your request within 24-48 hours and provide a Return Merchandise Authorization (RMA) number and shipping instructions.

• 3.
  Pack and Ship

  Securely pack the items in their original boxes, include the RMA form, and drop the package off at an authorized carrier location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects the items, we will process your refund back to the original payment method within 5-7 business days.